Great effect - little effort

Features at a glance

Update – all it takes is a click

One click on the update button and all the remote clients are up to date. Without the need for individual installations.

International – automatic language adaptation

Do you support customers from abroad? No problem, because FastViewer Secure Advisor adapts automatically to the respective operating system language. Supported are the languages ​​German, English, French, Spanish, Catalan, Italian, Dutch, Swedish, Polish, Romanian, Slovak, Chinese, Japanese, Greek, Russian, Brazilian, Dutch, Portuguese and Turkish.

Port mapping

The Port Mapper gives you lots of options for helping customers faster. For example, this function lets you reroute any number of ports to the master host. So you can query an SQL database on the host computer from a local computer using the FastViewer tunnel. You can easily save all of the Port Mapper settings as a template, to make things quicker next time.

Get in the picture – with loss-free transmission

With FastViewer Secure Advisor, you can control the image quality yourself – anything from low resolution to full-color lossless mode with 16 million colors, anything is possible. So even with a bad Internet connection support is still possible.

Your enterprise edition – Customize functions, behaviour and appearance

You would like to adapt FastViewer solutions to the corporate design of your company? Simply integrate your own logo into the application – it only takes a few mouse clicks! The functions that you want to use during a session can be set individually. Our staff will be glad to consult you personally on the customization options.

Simple connections

When starting a session, our remote support software automatically connects to the right FastViewer communications server. The connection is established via port 5000 (TCP), port 443 (HTTPS) or port 80 (HTTP). Even a possibly existing proxy server is recognized by our solution.


Do you want to manage very large system environments? With FastViewer Secure Advisor,  you can easily manage thousands of clients. The FastProxy acts as an interface in a network and combines status information of all clients. These are sent to the server via just one line – this reduces network load and saves traffic. The system of our remote control software manages itself completely independently!


Your own In-house server solution – optional

Due to the flexibility of FastViewer, the communications server can also be operated as an In-house solution. This has the following benefits:

  • The solution can be operated »in-house«, meaning you can run the solution regardless of third parties and third-party systems.
  • A further advantage of the individual server solution is that your own IT’s increased security demands can be implemented without much effort!
  • With your own server solution, you also have detailed log views on FastViewer usage at your disposal.