Raiffeisenbank Oberpfalz Süd eG

Raiffeisenbank Oberpfalz Süd eG uses FastViewer exclusively

Donaustauf June 2, 2015 – With total assets of almost €900 million, 24 branch offices, 4 self-service offices and nearly 250 employees, the Raiffeisenbank Oberpfalz Süd eG, with its headquarters in Donaustauf, is the largest regional cooperative bank (VR Bank) in the Upper Palatinate District of Regensburg in Germany.

As a partner for medium-sized companies and commercial and residential customers, the Raiffeisenbank Oberpfalz Süd eG offers the entire spectrum of services of a modern and future-oriented cooperative bank. This obviously also includes advanced online banking.

“More than 50% of our customers have active access to online banking. Ever since the conversion to SEPA, the requirements for electronic payments have increased substantially. To provide optimal support to our customers via remote maintenance, FastViewer was and remains our first choice.

We have already been using FastViewer for more than two years now. This is due to several factors. The certification by BISG quality assurance and by TÜV-SÜD as well as the approval of FastViewer for use on workstations in financial institutions by FIDUCIA IT AG provides our customers with the required security and reliability.

Due to its intuitive and easy handling, FastViewer has now become an indispensable tool for us in providing daily support. In the final analysis, it was the ability of FastViewer to meet our high expectations with respect to data security and privacy that completely convinced us. «

Tobias Mühlbauer, Head of Electronic Banking Services at Raiffeisenbank Oberpfalz Süd eG