FastViewer for initial trainings and administration

The ISC has been using the FastViewer software solution to remotely maintain and administer the infrastructure of its customers for quite some time.

Initial trainings of ISC consultants have already been successfully conducted as a webinar with FastViewer – and also via web sessions.

Web conferences with up to 100 participants can be organized and moderated in a personal virtual conference room with just a few clicks of the mouse. This option offers an optimal flow of information, while also saving travel costs and time.

However, it is not just the desktop that is transmitted. Thanks to the integrated chat and video function, the participants of a web conference can also get more familiar with one another. In fact, by using the integrated whiteboard, colleagues can even collaborate on a desktop and switch back and forth between their screens at any time. The likewise integrated options for communicating via VoIP or a phone conference round off the functionality of the virtual conference room.

“FastViewer via a web session offers us the great opportunity to quickly support even board members of a health insurance company who happen to be between two meetings by easily switching to their smartphone or tablet”, says Thorsten Schöpker, a staff member in the Applications team of ISC MĂŒnster.

With the free app iFastViewer for iOS and Android, the features of FastViewer can also be used on the road on mobile devices such as smartphones, tablets, and so on – in conjunction with a FastViewer license.

Thanks to FastViewer, the ISC MĂŒnster provides support without any barriers

ISC MĂŒnster, Germany –