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With FastViewer you’re always there for your customer, even when you aren’t actually there.

Secure Advisor: secure, available and reviewable

Secure connections

Servers in high-security computing centres

Your remote maintenance sessions are securely hosted. Our communications servers are located around the world in high-security computing centres. It is your decision via which server you would like to communicate – world-wide, european or exclusivly german server.

High-level data security – 256-bit AES encryption

Our remote maintenance connections work use 256-bit AES encryption – one of the best forms of encryption available. Encryption is »end-to-end«, your data is always secure in all transmission and relay stations.

Rights management

User administration

In the Secure Advisor user administration panel you decide who has access to the master module. You can create new users manually or import exisiting users from your Active Directory user groups.

Remote user administration

Our remote maintenance software lets you assign individual and personal privilege rights on individual computers. Assigning via groups and roles lets you depict complex topics in simple terms. User administration has never been this simple!

Control functions

Control access with blacklists and whitelists

With the blacklist and whitelist function you can prevent unauthorised attempts at accessing sensitive data. The blacklist function lets you block specific applications, and with the whitelist you restrict use of certain application. That lets you safeguard sensitive data and secrets quickly and easily from unwanted access attempts.

Control rights

There is no need to worry, your opposite retains full control over the remote desktop. Prior to the remote access procedure, they grant the remote access rights and can recall these anytime – at the click of a button!

Ideal documentation – tamper-proof recordings

You can record your remote access and play it back – without the need for an extra player. So you can review your remote controls anytime!