Matrix42 acquires FastViewer

Home office trend accelerates demand for remote access and remote support solutions

Keep your distance
– and stay in touch

Protect yourself, your employees and your customers. We support you with questions about home office and remote working.
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Environmental protection and data security with FastViewer

Avoid airplanes, trains or cars for the next meeting or customer support! With FastViewer, your contribution to climate and environmental protection is easier than you think.

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FastViewer Secure Advisor

Wouldn’t it be easier if you could see, take control of and remotely transfer files to your clients computer instead of discussing the issue over the phone? Secure Advisor is the answer!

Security & Server Solutions

The security of your data is a priority to FastViewer. Thanks to the 256 bit AES encryption and our servers being located in highly secure data centers, we can offer you an extremely secure solution and peace of mind.

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Instant Meeting

The complete solution for online meetings, collaboration and web conferencing.

Web conferences
Presentations
Document editing
With up to 100 participants

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Secure Advisor

The complete solution for online support, helpdesks and remote maintenance.

Support & Maintenance
Spontaneous help
Everywhere & any time
Dual security

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Individual Solutions

The complete solution for simple integration with
existing applications.

Individual adaptation
Own server solution
Maximum flexibility
Excellent billing models

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Any questions?

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News

Matrix42 acquires FastViewer

14. January 2021

Home office trend accelerates demand for remote access and remote support solutions Fast-paced start to 2021 at Matrix42: Matrix42 acquires FastViewer GmbH, a leading provider of remote access, remote support, and collaboration solutions, to better support customers in the prevailing remote working trend. The long-term partner of Matrix42 is already integrated into the Matrix42 products with its remote access and remote

Keep your distance – and stay in touch

13. March 2020

The Federal Government recommends working from home whenever possible. We support you! FastViewer enables you to work from home. We bring you together quickly and securely online and you stay in touch with your customers and colleagues. Use FastViewer for three months free of charge and without obligation! After the free trial period, you will receive FastViewer

Use FastViewer

You´ve been invited to a FastViewer online session?

You want to start your own meeting or support sessions?

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Desktop Sharing

Why desktop sharing?

Are you a little much on the road for your job for your own taste, because you are constantly rushing from one meeting or customer meeting to another? Mostly around the country or even around the world? Would it not be fantastic if youdidn’t have to make half as many of these journeys, and if you could spend more time with the family? Well, here comes a solution that not only helps you work together less stressfully and more efficiently, but also helps save time and money! Some call it screen sharing – we call it the most relaxed type of collaboration! Web conferences are the ideal way of collaborating online. Numerous tools are available, e.g. the desktop sharing feature. Every participant can see the screen of a selected PC. You can hold online presentations, lectures and meetings via screen sharing anytime and anywhere. Even when you take your dog for a walk in the park, you can convene an online meeting on a tablet or notebook in a matter of a few seconds – you can hardly be more free or flexible than this!

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How does screen sharing work?

Screen sharing is a form of online collaboration where the screen content of one PC is transmitted to one or more other computers.The route to desktop sharing is really easy. You start an online meeting and send an invitation e-mail to yourcounterparts from within the application. One click is enough and already you can see the remote PC’s screen. The whole process takes only a few seconds – in contrast to organising a traditional meeting. Use the time for the really important things – our solutions make it possible!

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Typical scenarios

The different scenarios for our web collaboration software are extremely varied. Desktop sharing is used wherever people work together. Surprise your customers, for example, with an online product presentation where your opposite can clearquestions with a visible counterpart instead of an anonymous contact. Exchange information, results and files quickly and easily, in project groups or in team meetings. Because, no matter how far away they are, these are now more personal than ever: In a video conference you can hold discussions with colleagues and customers almost as close as if everyone was present in the same room. And conveniently from your home office!

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Why desktop sharing?

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How does screen sharing work?

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Typical scenarios

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What is remote control?

Solving a problem often takes precious minutes or hours, where you would normally have so many other things to do. How about being able to concentrate on the essentials when troubleshooting PCs in future? Remote control lets youaccess another computer via remote maintenance. Your customers or employees no longer need to spend extra time on the telephone explaining what the problem is. With remote access to any PC, you don't just get to see what is on the other screen, you also get remote access to another computer. With our solution, you can delete the word »stress« from your vocabulary and replace it with »efficiency«. Optimize your support with our remote control software – you'll be amazed!

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The benefits of our solution

The added value of our remote control software basically comes from two components. With the use of remote control, you not only save time, but cash too! Imagine if your support and IT staff could comfortably remote control PCsfrom their workstation. This eliminates the sometimes long road to the inflicted computer; problems and errors can be eliminated much more quickly and easily. With Remote Access, you can remote maintain any PC, because meetings can be attended with any operating system. Remote control stands for maximum flexibility with minimum expenditure!

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When you need remote access

The use of remote access online support is highly suitable for quick and easy troubleshooting - both for your partners and customers and in your own company. With online collaboration, problems are detected and resolved muchquicker. You will see Not only will your customer service love the remote control option! Take your customers by the hand. The possibility remote support option is the perfect tool for online shops and e-commerce - to inspire your opposite with fast problem-solving skills.

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News

Matrix42 acquires FastViewer

Keep your distance – and stay in touch

Sorry, your trial version could not be send

Thank you!

Try 30 days without obligation!

Did you receive a meeting invitation?

Desktop Sharing

Why desktop sharing?

How does screen sharing work?

Typical scenarios

Desktop Sharing

Why desktop sharing?

How does screen sharing work?

Typical scenarios

Remote Control

What is remote control?

The benefits of our solution

When you need remote access