Technical Hotline

Issues? Our hotline is here to help

For technical problems you can reach us on weekdays (except national and Bavarian public holidays) from 9 am to 5 pm CET at +49 9181 50956-28 or by e-mail to support@fastviewer.com.
Alternatively, use the form below.

E-Mail Support

Please check first whether you are using the current version of FastViewer. Simply fill in the form with an explanation of the issue. If you need to talk to us in person, we would be glad to call back.

    Personal data

    Your name

    Your e-mail adress

    Company

    Your FastViewer license number

    Your message

    Further informationen

    Which FastViewer solution do you use?

    FastViewer version

    Which operating system do you use?

    NOTE: FastViewer for Windows requires Windows 2000 or newer. FastViewer for Mac requires Mac OS X 10.6 (Snow Leopard) or newer.

    Do you have a service contract?

    Do you use a own server solution?

    Upload file e.g. screenshots, graphics, Log files etc.

    I have read and understood the privacy policy and agree with its terms.